Contact Us

Phone 02 9419 8820

 

Mobile 0425 211 375

 

Email Drnatalierobinson@bigpond.com

 

Address Suite 214,
1 Katherine Street Chatswood NSW 2067 

 

Feel free to call our administration assistant: Maryanne Knight on 029419 8820 (Tuesday to Thursday)

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COVID-19 

 

Transformations Clinical Psychology is closely monitoring the impact of Coronavirus (COVID-19) and we are taking precautions to prevent the spread of the virus.

 

Our primary concern is the safety of our clients and the community.

 

As Psychologists we are considered “essential services” and hence we will continue to operate at our practice in Chatswood.

 

We are very aware of hygiene practices and ask each client who comes in to hand sanitise upon entry.

 

All psychologists and administration staff are regularly using hand sanitiser. We are also disinfecting surfaces, pens, EFTPOS machines etc and maintaining very high standard of cleanliness at the practice.

 

We do ask that people reschedule their appointments if they have any signs of colds, coughs, sore throat, respiratory issues or flu to ensure that all clients and staff remain well.

 

All psychologists have been asked to postpone their appointments if they are unwell at all.

We request that you do not attend your session if the following apply:

  • you have developed a fever, cough and other flu-like symptoms
  • you have recently returned from overseas less than 14 days ago and have not self-isolated
  • you have been diagnosed with COVID-19
  • you have been in close proximity with someone who has been diagnosed with COVID-19

 

Alternative options for sessions

 

If you cannot come in (or would prefer not to come in), there is now the option to have a skype or telephone session during the COVID-19 period.

 

 

Bulk bill option

There is an option to be bulk billed for a “telehealth” session under new Medicare items. You still need a Mental Health Care Plan for this (and it counts as one of your 10 sessions for the year).

 

To be eligible for this option you would need to meet one of these criteria:

 

  1. Diagnosed with COVID-19
  2. Required to self-isolate (in accordance with government’s home isolation guidance)
  3. Are a vulnerable person (e.g. are over 70, are pregnant or have an infant under 12 months, or if you are already being treated for a chronic health condition)

 

Private payment option for those who do not meet the COVID-19 criteria for Medicare

 

You can opt to have a skype or telephone appointment with our psychologists and this will be charged as a private session. Unfortunately, there is currently no Medicare rebate for this option at this stage. This is likely to change this week. Please check your private health fund to see whether they will cover this for you.

 

If you feel you may meet the criteria for Bulk Billing under COVID-19 criteria, please call us and we can discuss this further with you.

 

We will update you if the situation changes at all but for now, we look forward to seeing you at your next appointment. Please contact us if you have any questions at all.

 

In the meantime, please take care and stay well!

 

From the team at Transformations Clinical Psychology